Customer Service/Call Center Analyst vacancy at Focus Technology Consulting in Norfolk

Focus Technology Consulting is presently looking of Customer Service/Call Center Analyst on Fri, 09 Aug 2013 07:47:02 GMT. Must have Security + Certification Must have an active secret clearance Handle incoming customer calls Gather information about the customer’s problem Create a ticket for all customer inquiries Perform troubleshooting and problem resolution Communicate resolution to customer Perform problem resolution follow-up Provide first-level and second level user administration support Active Directory user... Read more »